Privacy policy

PRIVACY POLICY

Last updated: September 7, 2026

Imagine Technologies, Inc. owns and operates the Mistables brand, store and website (“Mistables,” “we,” “us” or “our”), including all related information, content, features, tools, products and services provided to create a curated shopping experience (the “Services”).

Mistables is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the collection, use and disclosure practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, telephone number and email address.

  • Financial information, including payment-card information, transaction details, form of payment and payment confirmation.

  • Account information, including your username, password, preferences and settings.

  • Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange or cancel, as well as information about previous transactions.

  • Communications with us, including information you provide when contacting customer support or otherwise communicating with Mistables.

  • Device information, including information about your device, browser, network connection, IP address and other unique identifiers.

  • Usage information, including information about how and when you access, interact with or navigate the Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, make a purchase, communicate with us or otherwise provide information.

  • Automatically through the Services, including from your device and through cookies and similar technologies when you use the Services or visit our website.

  • From service providers, including companies that provide technology, payment processing, analytics, fulfillment, shipping, marketing or other services on our behalf.

  • From business partners and other third parties, as permitted by applicable law.

HOW WE USE PERSONAL INFORMATION

Depending on how you interact with Mistables and the Services, we may use personal information for the following purposes:

Providing, Tailoring and Improving the Services

We use personal information to provide and improve the Services, process payments, fulfill orders, remember preferences, send account and order notifications, process purchases and returns, manage customer accounts, arrange shipping, provide customer support, enable product reviews and create a more relevant shopping experience.

Marketing and Advertising

We may use personal information to send marketing and promotional communications by email, text message or postal mail and to display advertising for products or services on our website or other websites. Advertising may be based on products you viewed, purchased or placed in your cart and other interactions with the Services.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate potentially fraudulent, illegal, unsafe or malicious activity, protect public safety and secure the Services.

If you create an account, you are responsible for protecting your login credentials and should not share your username, password or other access information.

Communicating With You

We use personal information to provide customer support, respond to questions, process requests and maintain our relationship with you.

Legal and Regulatory Purposes

We may use personal information to comply with applicable law, respond to valid legal process, cooperate with lawful requests from government agencies, participate in legal proceedings and enforce or investigate potential violations of our terms and policies.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

  • Shopify, vendors and service providers that perform services on our behalf, such as payment processing, information technology, analytics, customer support, cloud storage, fulfillment and shipping.

  • Business and marketing partners that help us provide marketing services and display relevant advertising.

  • Third parties when you direct or authorize us to disclose information, including shipping providers, social-media platforms and integrated services.

  • Our affiliates or companies within our corporate group.

  • Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy or sale of assets.

  • Law-enforcement agencies, government authorities or other parties when required to comply with applicable law, legal process or lawful requests.

  • Parties with whom disclosure is reasonably necessary to enforce our terms or policies or protect the rights, property and safety of Mistables, our customers or others.

Shopify may support personalized advertising based on your activity across different merchants and websites. Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information for targeted advertising.

You may submit an opt-out request at:

https://mistables.com/pages/data-sharing-opt-out

Our business and marketing partners process information in accordance with their own privacy notices.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify. Shopify collects and processes personal information concerning your access to and use of the Services to provide and improve Shopify’s services and our store.

Information submitted through the Services may be transmitted to Shopify and other service providers located in countries outside your place of residence.

We may use Shopify features that incorporate information obtained from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify may be responsible for processing personal information and responding to certain privacy-rights requests.

You can learn more through the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Depending on where you live, you may exercise certain rights involving information processed by Shopify through the Shopify Privacy Portal:

https://privacy.shopify.com/en

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by Mistables, you should review that website’s privacy and security policies and terms. We do not guarantee and are not responsible for the privacy, security, accuracy or reliability of third-party websites or services.

Information you provide through public or semi-public areas, including third-party social-media platforms, may be visible to other users and used by those platforms or other parties.

Including a third-party link through the Services does not necessarily constitute our endorsement of the third party or its content.

CHILDREN’S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, contact us using the information below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

SECURITY AND RETENTION

No security system is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted over the internet may not always be secure while in transit. Do not use unsecured communication channels to send sensitive or confidential information to us.

How long we retain personal information depends on factors such as whether the information is needed to:

  • Maintain your account.

  • Provide the Services.

  • Fulfill orders and process transactions.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the following rights concerning your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information and, in some circumstances, request that it be transferred to another party.

Right to Opt Out of Sale, Sharing or Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

You may submit an opt-out request at:

https://mistables.com/pages/data-sharing-opt-out

If you visit our website with a Global Privacy Control preference signal enabled, we will treat the signal as an opt-out request for the applicable browser and device where required by law. If Shopify can associate the device with a Shopify account, the request may also be applied to that account.

Learn more about Global Privacy Control at:

https://globalprivacycontrol.org

Other than Global Privacy Control, we do not currently respond to other browser-based “Do Not Track” signals.

Managing Communication Preferences

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

Even if you opt out of promotional communications, we may continue to send non-promotional messages concerning your account, orders, transactions or customer-service requests.

EXERCISING YOUR PRIVACY RIGHTS

You may exercise applicable privacy rights through the options provided through the Services or by contacting us using the information below.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request, as permitted or required by law.

You may designate an authorized agent to submit a request on your behalf where permitted by law. Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act for you, and we may ask you to verify your identity directly.

We will respond to verified requests within the time required by applicable law.

To learn more about Shopify’s processing of personal information and the rights available to you, visit:

https://privacy.shopify.com/en

COMPLAINTS

If you have a complaint about how we process personal information, contact us using the information below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your local data-protection authority.

INTERNATIONAL TRANSFERS

We may transfer, store and process personal information outside the country where you live.

When personal information is transferred outside the European Economic Area or United Kingdom, we rely on recognized transfer safeguards where required, including the European Commission’s Standard Contractual Clauses, equivalent United Kingdom contractual safeguards or transfers to countries recognized as providing adequate protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our practices, Services, technology, legal obligations or other operational reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date and provide additional notice when required by law.

CONTACT INFORMATION

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact:

Imagine Technologies, Inc.
Mistables
Moorpark, California 93021
United States
support@mistables.com